Terms & Conditions

VS999 Terms & Conditions — The Complete Guide for Members

Please read these terms and conditions carefully before creating an account on vs999. We've aimed to write everything in plain, clear English so there's no room for confusion.

Last Updated: 1 January 2026 Version 4.2 Bengali Translation
Key Points

Key Highlights of the Terms & Conditions

The Most Important Things to Know When Using vs999

Bonus Rules

Bonus Terms of Use

Each bonus carries a specific wagering requirement. You must place the required amount in bets before withdrawing bonus funds. If the conditions are not met, the bonus will be forfeited.

Identity Verification

KYC Verification Process

For large withdrawals, vs999 may require identity verification (KYC). Submitting a copy of your National ID or passport once is sufficient for permanent verification.

Fair Play

Match-Fixing is Strictly Prohibited

Any attempt to exploit bonuses, hack the system, or gain an unfair advantage through dishonest means will result in permanent account closure.

Changes

Right to Amend Terms & Conditions

Vs999 may update these terms and conditions at any time. Members will be notified by email in advance of any significant changes.

Last Updated
1 January 2026 v4.2
The latest Terms and Conditions for vs999 are published on this page. By using the site, you agree to and accept these terms.
Important Notice

By creating an account or using vs999, you confirm that you have read and fully agree to these Terms & Conditions. If you object to any of the terms, please refrain from using vs999. For any questions, email us at support@vs999.world.

1

General Terms & Conditions

These Terms and Conditions ("Terms") apply to your use of the vs999 platform and its services. vs999 is an internationally licensed online gaming and Sports Betting platform. By using our services, you are entering into a legally binding agreement with the terms set out below.

These Terms are available in both Bengali and English. In the event of any discrepancy or dispute, the English version shall be considered final. vs999 reserves the right to make minor changes at any time without notice, and major changes with at least 7 days' notice.

In Brief: By using vs999, you agree to these terms. It's worth reading through the full document at least once — especially the sections on bonuses, payments, and withdrawals.

2

Account Registration

2.1 Eligibility Requirements

The following requirements must be met to open an account at vs999:

  • You must be at least 18 years of age.
  • Online gaming must not be prohibited by law in your area of residence.
  • All information provided at the time of registration must be truthful and accurate.
  • This must be the first and only vs999 account held by this individual.

2.2 Registration Process

1

Fill Out the Form

Enter your name, email, phone number, and date of birth accurately. Providing incorrect information may cause withdrawal issues later.

2

Email/Phone Verification

An OTP code will be sent to your registered email or phone number — use it to verify your account.

3

Terms Acceptance

Complete your registration by agreeing to these Terms and Conditions and the Privacy Policy.

4

KYC Verification (If Required)

Before making a large withdrawal, complete a one-time verification by submitting your National ID or passport.

2.3 Account Security

Keeping your account password confidential is your responsibility. Do not share your password with anyone. If you suspect unauthorized access to your account, contact vs999 support immediately. The account holder is responsible for all transactions made on the account.

3

Deposits & Payments

3.1 Accepted Payment Methods

The following payment methods are available for deposits at vs999:

Payment Methods Minimum Deposit Maximum Deposit Processing Time
bKash ৳100 ৳50,000/transaction Instant
Nagad ৳100 ৳50,000/transaction Instant
Rocket ৳100 ৳30,000/transaction Instant
Bank Transfer ৳500 ৳2,00,000/day 1–3 Business Days
Cryptocurrency Equivalent to ৳500 Unlimited 1–6 Network Confirmations

3.2 Deposit Terms

Only deposit at vs999 using a payment method registered in your own name. Deposits from third-party accounts are not accepted, and any suspicious transactions may result in a temporary account suspension.

Vs999 does not charge any deposit fees. However, your payment provider (e.g., bKash) may apply their own charges — this is outside vs999's control.

4

Withdrawal Rules

4.1 Withdrawal Conditions

Before withdrawing funds from your vs999 wallet, please ensure the following conditions are met:

  • Your account must be fully verified (email & phone).
  • Winnings from bonus money are subject to wagering requirements before withdrawal.
  • The withdrawal method must match the deposit method used.
  • KYC verification may be required for large withdrawals made for the first time.

4.2 Withdrawal Timeframes & Limits

Method Minimum Max/Day Standard Time
bKash ৳300 ৳50,000 5–15 Minutes
Nagad ৳300 ৳50,000 5–15 Minutes
Rocket ৳300 ৳30,000 5–30 Minutes
Bank Transfer ৳1,000 ৳2,00,000 1–3 Business Days

Please Note: Bank transfers may be delayed on bank holidays or at night. Mobile banking withdrawals are processed 24 hours a day, 7 days a week.

5

Bonuses & Promotions

5.1 Welcome Bonus

New members at vs999 will receive a welcome bonus on their first deposit. The following terms apply to this bonus:

  • The wagering requirement for the welcome bonus is typically 30x to 40x.
  • Specific game categories and time limits apply toward completing wagering requirements.
  • If you withdraw while a bonus is active, both the bonus and any winnings derived from it will be forfeited.
  • The specific terms for each bonus are listed separately on the promotions page.

5.2 General Bonus Policy

Participating in any vs999 bonus or promotion is entirely optional. Please read the applicable terms before claiming any bonus. Bonuses are valid for legitimate, real-money gameplay only. Bonuses cannot be shared or transferred between accounts.

Bonus Tip: Before claiming any bonus, check its wagering requirements and expiry date. If the requirements are not met before the bonus expires, the bonus funds and any associated winnings will be forfeited.

6

Betting Rules

6.1 Sports Betting

Here are the key things you need to know about Sports Betting at vs999:

  • Once a bet is confirmed, it cannot be changed or cancelled — the only option available is Cash Out.
  • If a match is abandoned or suspended, bets will be settled in accordance with vs999 rules — typically, stakes are refunded.
  • Vs999 may void any bet placed at an obviously incorrect odds.
  • In live betting, bets placed after an event has ended may be voided due to network delays.

6.2 Casino & Game Rules

Casino game rules are provided individually within each game. In the event of a technical error during gameplay, vs999 will review the game logs to make a determination. Server records are final — screenshots are not accepted as evidence.

If you experience any issue with a game or bet, report it via Live Chat immediately. Complaints submitted late are difficult to process.

7

Prohibited Activities

The following activities are strictly prohibited on vs999 and will result in account closure:

  • Bonus arbitrage — exploiting bonuses across multiple accounts or methods.
  • Match fixing or betting using insider information.
  • Using automated bots or software to play.
  • Money laundering through third-party payment methods.
  • Attempting to hack or carry out a cyberattack on the vs999 system.
  • Harassing or defrauding other members.
  • Creating or operating an account on behalf of a minor.
8

Account Closure & Suspension

8.1 vs999's Rights

Vs999 may suspend or permanently close any account for any reason, including but not limited to:

  • If there is suspicion or evidence of a Terms violation.
  • While an investigation into fraudulent or dishonest activity is ongoing.
  • By order of a regulatory authority.
  • If the account remains inactive for an extended period (24 months).

8.2 Member Rights

You may request to close your vs999 account at any time. If all wagering requirements have been met and no rule violations are found, any remaining balance in your wallet will be returned to you.

9

Limitation of Liability

Vs999 makes every effort to provide uninterrupted service. However, vs999 is not liable for:

  • Losses resulting from technical errors or server outages.
  • Disruption to a game or bet due to internet or network issues.
  • Issues with third-party payment methods.
  • Force majeure events such as natural disasters.

Intended for gaming entertainment only. Play at your own risk. vs999 is not liable for any financial losses resulting from betting or gaming activities.

10

Privacy & Data Protection

Vs999's detailed policy on the collection, storage, and use of your personal information can be found on our Privacy Policy page. In summary:

  • Your information is used solely for service delivery, verification, and legal compliance.
  • Your information is never sold to third parties.
  • Information may be disclosed to regulatory authorities as required by law.
  • All data is secured with 256-bit SSL encryption.
11

Dispute Resolution

If a dispute arises, contact the vs999 support team first. Most issues are resolved within 24–48 hours.

11.1 Complaint Process

  1. Submit your complaint in detail via live chat or email at support@vs999.world.
  2. Vs999 support will provide an initial response within 48 hours.
  3. If needed, follow up using your ticket number.
  4. If the matter remains unresolved, you may appeal to our licensing authority.
12

Responsible Gaming

Vs999 believes gaming should be purely a source of entertainment. We are committed to helping players build healthy gaming habits.

The following responsible gaming tools are available free of charge on vs999:

  • Daily, weekly, and monthly deposit limits.
  • Session time reminders & limits.
  • Option to set a loss limit.
  • Cooldown period (24 hours to 30 days).
  • Option to request permanent self-exclusion.

For more details, visit our Responsible Gaming Page View.

If you feel your gaming may be a problem, don't hesitate to reach out to our support team. We're here to help, not to judge. Your wellbeing is our top priority.


FAQ

FAQ

Frequently Asked Questions About Payments & Withdrawals

vs999 directly supports Bangladesh's three most popular mobile banking methods — bKash, Nagad, and Rocket. Bank transfers are also accepted from any scheduled bank. Cryptocurrency payments (including Bitcoin and USDT) have recently been added as well. Mobile banking deposits are instant, while bank transfers take 1–3 business days. The minimum deposit across all methods ranges from ৳100 (mobile banking) to ৳500 (bank transfer). vs999 does not charge any deposit fees, though your payment app may apply a small transaction charge.

The good news is that vs999 charges no withdrawal fees of its own. However, your bKash or Nagad app may apply their standard cash-out charges — this is outside vs999's control. As for limits: the daily maximum withdrawal via bKash and Nagad is ৳50,000, and ৳30,000 via Rocket. Bank transfers have a daily limit of ৳2,00,000. The minimum amount per withdrawal is ৳300. Winnings from bonus funds require the wagering requirements to be met before withdrawal, but your own deposited funds can be withdrawn at any time. KYC verification may be required for your first large withdrawal, but it only needs to be completed once.
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